Dear Customer,

Support will be back in full swing from the 10th of Jan 2018.

Happy New Year!
The Basix Team


I am not receiving emails

Try and switch your email method.
1. Go to your wordpress admin
2. Go to NEX-Forms->Global settings
3. Change the email method and test

If you do not receive emails from any method make sure form your hosting provider that mail() is enabled from the server's php.ini settings.

1. check you spam folder
2. Make sure that there are no proxy settings blocking the email (find out from you network administrator)