Dear Valued Buyer

We try to aim to answer all question within 24 working hours. Please take note we are in timezone UTC+2 and this can result in later reply times depending where you are.

Support for our items includes:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions

Item support does not include:

  • Customization and installation services
  • Support for third party software and plug-ins

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  Featured Articles

Cant find my ticket.

If you cant find your ticket it was based on a version older than 4.2.If you have updated to version 4.2 and have any issues please create a new ticket under the ...

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Will an update effect my current data?

No, but in certain cases a few modifications might be nececary. Always make a backup of your current version before updating!

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I am not receiving emails

Try and switch your email method. 1. Go to your wordpress admin2. Go to NEX-Forms->Global settings3. Change the email method and testIf you do not receive emails ...

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How do I get updates and is it free?

Log into your envato/codecanyon account and go to downloads. Tick the box corresponding with the item to receive email notifications on updates. Updates are FREE of ...

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