Dear Customer,

We are currently working on releasing version 7. Please be patient with with us regarding slow reply time on tickets. Whatever issues you are reporting will be addressed in this version.

We are aiming to have it done be the end of the week if all goes to plan.

Kind regards
Basix

Okay

Dear Valued Buyer

We try to aim to answer all question within 24 working hours. Please take note we are in timezone UTC+2 and this can result in later reply times depending where you are.

BEFORE SUBMITTING A TICKET: 
Check out the documentation: http://basixonline.net/nex-forms-documentation/

Support for our items includes:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions

Item support does not include:

  • Customization and installation services
  • Support for third party software and plug-ins

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