Dear Customer,

PLEASE READ our FAQ before creating a ticket. 

https://basix.ticksy.com/articles/

Support will be minimal during the Holidays and completely down from 20 December - 5 Jan 2019. We all need a break and time with our families. Thank you for understanding and we wish you a Mary X-Mas and a Happy New Year!

Basix

Okay

Dear Valued Buyer

We try to aim to answer all question within 24 working hours. Please take note we are in timezone UTC+2 and this can result in later reply times depending where you are.

BEFORE SUBMITTING A TICKET: 
Check out the documentation: http://basixonline.net/nex-forms-documentation/

Support for our items includes:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions

Item support does not include:

  • Customization and installation services
  • Support for third party software and plug-ins

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