Dear Valued Buyer

We aim to answer all question within 12-24 working hours. Please take note we are in timezone UTC+2 and this can result in later reply times.

Please check out our help articles: https://basix.ticksy.com/articles/

Support for our items includes:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions

Item support does not include:

  • Customization and installation services
  • Support for third party software and plug-ins

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