PRE-Sales
Envato Support Expired So your Envato Support expired? We’ve recently launched a new version of NEX-Forms powered by the Freemius platform moving away from the Envato platform. This new version brings faster performance, better stability, and ac ...
Envato License Issues 1. Download the plugin from your CodeCanyon downloads. 2. In WP Admin, delete any current NEX-Forms version (no data will be lost) 3. Install and activate the downloaded version 4. if needed, re-enter your NEX-Forms purcha ...
FREE Add-ons Claim You can now get all the add-ons from here: http://basixonline.net/nex-forms-wordpress-form-builder-demo/nex-forms-free-add-ons-download/
PayPal PRO Client ID and Secret Key Setup 1. Make sure your account is set to a business account on your normal PayPal account: https://www.paypal.com/za/home You might need to verify your email, just follow the instructions provided by PayPal 2. If step 1 is in p ...
How do I get updates and is it free? Updates are FREE while having an active license.Please see https://basix.ticksy.com/article/14112/ on updating procedures.
License not registering. Please update the plugin to the latest version to resolve this issue. See Update Procedure
Update Procedure Firstly, please take note:You will not loose any forms, submissions, settings or any data when updating.Please follow these steps to update:Option 1: 1. Download the plugin from your Account. 2. Deactivate and delete the v ...
Submitting a Form results in a page with 0 This error comes from a JavaScript error on the Page. Please see below how to troubleshoot 3rd party issues: 1. Go to Plugins → Installed Plugins on the WordPress menu and temporarily deactivate all other plugins (exc ...
Will an update effect my current data? No. Your Settings, forms and submissions and any related data will remain in tact when updating.
Form not Saving (WordFence Fix) OPTION 1: Whitelist your own IP address in your WordFence Firewall. Go to WORDFENCE->FIREWALL -> Click on All firewall Options -> See Advanced Firewall Options -> Whitelisted IP addresses that bypass all rules. Add yo ...